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ChargedEV Customer Update

The EV industry is experiencing incredible and unprecedented growth as EV sales continue to exceed forecasts.

Almost 180,000 pure electric vehicles have been registered so far this year and over the last few months, we have seen our enquiries for chargers rise dramatically.

This is great news for meeting the ambitions of The Road to Net Zero and for ChargedEV - which started as a family-run business with a headcount of three.

In July, ChargedEV was acquired by the Redde Northgate Group and together we’re growing our business to better serve our customers.

We’re currently seeing huge demand for our services, way ahead of any industry forecasting, and recognise that our response times have slowed.

So, right now, we’re in the middle of a huge recruitment drive to grow our great Team to deliver better and faster than ever before.

We’d like to thank all our customers for their business, patience and understanding while we continuously improve our service.

EVHS Grant Changes

On 1st April 2022, the Office for Zero Emissions Vehicles (OZEV) Electric Vehicle Homecharge Scheme (EVHS) is changing - and this means that a lot of EV drivers will no longer be eligible.

Drivers who own their own “single-unit properties” will no longer be able to claim the grant and all installations for those homeowners must be completed by Thursday 31st March 2022.

Unfortunately, this deadline is fixed - regardless of when the original enquiry was made, and whether there were any cancellations or failed appointments.

We have suspended all further bookings as we have no new installation slots available.

Also while we manage our current order bank, we are no longer accepting new EVHS installation applications.

We will continue to update this page as we move forwards.

We anticipate that there will be some new eligible drivers that unfortunately, we will be unable to install before the deadline. We will reopen for new enquiries in the New Year, but these installations will not take place until April and you will not be able to claim the EVHS grant as a homeowner.

Who is eligible from 1st April 2022?

For individual drivers

The grant will remain available to:

  • homeowners who live in flats
  • people in rental accommodation (flats and single-use properties)

Assuming you continue to meet the other criteria:

  • The applicant must have an eligible electric vehicle
  • The applicant’s property must have dedicated off-street parking

The applicant must provide proof of ownership for the EV

If you’re a landlord, represent a social housing provider or own an apartment block, you can read about your eligibility criteria here.

Can you guarantee an installation before the deadline?

Unfortunately, we aren’t in a position to guarantee individual installations before the deadline. Our capacity is now filled for installation appointments prior to the deadline.

If new capacity open in specific locations appointments will be offered at our discretion to our customers who are in possession of their EV - on a first come, first served basis.

Suspending Direct Applications

Due to these unique circumstances detailed above and our desire to serve our existing customers the best we can, we have made the decision to temporarily suspend all new EVHS applications.

In the new year, we will be relaunching our domestic installation offering and begin to take applications for installations from April onwards.

Partnership Referral Applications

If you’ve been sent a ‘sign up’ link from one of our referral partners, we are still accepting new applications however it is likely your installation will take place later than usual due to this unprecedented installation deadline. We’ll discuss and confirm with you your unique offer before booking any appointments.

Contact Us

Need help?

If you need any help with choosing your charger, or simply need more information, please get in touch with us via email or phone

homecharge@chargedev.co.uk

0330 043 1851

We’re here to help with anything you may need. Contact the Driver’s Choice today.

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