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ChargedEV Customer Update

The EV industry is experiencing incredible and unprecedented growth as EV sales continue to exceed forecasts.

Almost 180,000 pure electric vehicles have been registered so far this year and over the last few months, we have seen our enquiries for chargers rise dramatically.

This is great news for meeting the ambitions of The Road to Net Zero and for ChargedEV - which started as a family-run business with a headcount of three.

In July, ChargedEV was acquired by the Redde Northgate Group and together we’re growing our business to better serve our customers.

We’re currently seeing huge demand for our services, way ahead of any industry forecasting, and recognise that our response times have slowed.

So, right now, we’re in the middle of a huge recruitment drive to grow our great Team to deliver better and faster than ever before.

We’d like to thank all our customers for their business, patience and understanding while we continuously improve our service.

EVHS Grant Changes

On 1st April 2022, the Office for Zero Emissions Vehicles (OZEV) Electric Vehicle Homecharge Scheme (EVHS) is changing - and this means that a lot of EV drivers will no longer be eligible.

Drivers who own their own “single-unit properties” will no longer be able to claim the grant and all installations for those homeowners must be completed by Thursday 31st March 2022.

Unfortunately, this deadline is fixed - regardless of when the original enquiry was made, and whether there were any cancellations or failed appointments.

We have a limited number of install appointments available, so in order to process the applications of the customers already engaged with us, we are no longer accepting new EVHS installation applications.

We anticipate that there will be some new eligible drivers that unfortunately, we will be unable to install before the deadline. We will reopen for new enquiries in the New Year, but these installations will not take place until April and you will not be able to claim the EVHS grant as a homeowner.

Who is eligible from 1st April 2022?

For individual drivers

The grant will remain available to:

  • homeowners who live in flats
  • people in rental accommodation (flats and single-use properties)

Assuming you continue to meet the other criteria:

  • The applicant must have an eligible electric vehicle
  • The applicant’s property must have dedicated off-street parking
  • The applicant must provide proof of ownership for the EV

If you’re a landlord, represent a social housing provider or own an apartment block, you can read about your eligibility criteria here.

Can you guarantee an installation before the deadline?

Unfortunately, we aren’t in a position to guarantee individual installations before the deadline. Naturally, we will be working hard to complete as many installations as possible, however, we are anticipating disruption due to the new COVID variant and self-isolation rules.

Suspending Direct Applications

Due to these unique circumstances detailed above and our desire to serve our existing customers the best we can, we have made the decision to temporarily suspend all new EVHS applications.

In the new year, we will be relaunching our domestic installation offering and begin to take applications for installations in April onwards.

Partnership Referral Applications

If you’ve been sent a ‘sign up’ link from one of our referral partners, we are still accepting applications so please continue to submit your application as quickly as possible to maximise the possibility of securing an install ahead of the EVHS deadline on 31st of March.

Contact Us

Need help?

If you need any help with choosing your charger, or simply need more information, please get in touch with us via email or phone

homecharge@chargedev.co.uk

0330 043 1851

We’re here to help with anything you may need. Contact the Driver’s Choice today.

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